Right of revocation

You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

If you have ordered several goods as part of a single order and the goods are delivered separately by us, the cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

The goods are sports or hygiene products; therefore, revocation is only possible to a limited extent.  The packaging has a “seal”. If this seal is damaged, the above-mentioned right of withdrawal expires; defective goods are excluded from this.

In order to exercise your right of withdrawal, you must inform Positive Body GmbH, Frankfurter Ring 247 / RGB, 80807 Munich, Germany, Tel. +49 89 45205880, Fax: +49 89 452058811, Email: info@positive-body.de by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the enclosed model withdrawal form for this purpose, which is, however, not mandatory.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period.

Consequences of revocation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the period of fourteen days.

You shall bear the direct costs of returning the goods.

Jetzt anmelden
und auf dem Laufenden bleiben!

Für den Versand unserer Newsletter nutzen wir rapidmail. Mit Ihrer Anmeldung stimmen Sie zu, dass die eingegebenen Daten an rapidmail übermittelt werden. Beachten Sie bitte auch die AGB und Datenschutzbestimmungen.